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6,000 Calls and Counting: 2024 NC Election Protection Hotline Preliminary Report

For over a decade, a coalition of North Carolina advocacy groups has come together to run the North Carolina Election Protection Hotline (888-OUR-VOTE), a tool for providing North Carolina voters with real-time assistance navigating the voting process and ensuring that all eligible ballots can be cast and counted. From promotion of the Hotline and recruitment of volunteer legal professionals, to answering the calls from voters and addressing their problems, our diverse and broad coalition has consistently been a leader in election protection programming and a trusted source for voters in search of reliable, non-partisan support and advocacy.

In 2024, the NC Election Protection team fielded over 6,000 calls from voters in North Carolina. These calls included questions about the basics of voting (e.g. sites and hours), requests for assistance at the polls (e.g. how to prove residence or what to do when poll workers cannot find a voter’s registration), reports of voter intimidation, and more.

2024 NC Election Protection Hotline Preliminary Report

Read the full report at this link

North Carolina received the second highest number of calls among swing states in 2024, just slightly below Pennsylvania’s roughly 7,000 calls. (For context, over 7 million voters cast a ballot in Pennsylvania, compared to 5.7 million in North Carolina.)

This short report provides a snapshot of North Carolina Hotline activity during the 2024 General Election cycle based on preliminary analysis of overall call volume, the geographical locations of those calls, and the issues raised by callers.

In the coming months, the NC Election Protection team will be conducting deeper qualitative analysis of the 2024 Hotline data to get a better understanding of callers’ voting experiences and to identify patterns, trends, and opportunities for improving North Carolina’s election systems and administration.

For more in-depth analysis of key issues faced by voters, stay tuned to Democracync.org and Southerncoalition.org.